We're a family-run crew of eleven licensed technicians based in Mississauga. We repair, replace and look after the equipment that keeps your house comfortable, and you get the price in writing before we start.
No heat or no cooling? Call (905) 555-0191, 24 hours a day.
Inside the box in your basement
Most people have never seen inside their furnace. Scroll, and we'll show you what we check on every visit, and how one set of ducts heats your house in January and cools it in July.
A high-efficiency gas furnace has seven parts that matter. On every tune-up we take the doors off and check each one.
The inducer fan clears the exhaust, the igniter glows and the gas lights blue. The flame heats the heat exchanger, never the air you breathe.
The blower pushes warm air up the ducts to every room. Cooler air comes back through the return to be filtered and heated again.
In June you turn the thermostat from heat to cool. The same ducts and the same blower now carry cool air.
The heat pump outside spins up and carries heat out of your house. In winter the same unit runs in reverse and helps your furnace.
Quick check
Slide to today's temperature and we'll tell you what your furnace or air conditioner needs.
On a cold night your furnace can run 20 minutes of every hour. If it stops, call (905) 555-0191 at any hour. While you wait, check that the filter isn't clogged, make sure the switch beside the furnace is on, and keep inside doors open.
Book a furnace tune-upNothing is working hard right now, which makes it the best time to service your furnace or air conditioner before the next season. Spring and fall slots fill up fast, so book a few weeks ahead.
See maintenance plansOn a 33 degree afternoon a healthy central air system should still hold the temperature you set. If yours runs but the house keeps warming up, check the filter and clear anything blocking the outdoor unit, then call us.
Book an AC repairServices and prices
Starting prices in Canadian dollars, before HST. Every job gets a written price before we start, and we stop and ask if it turns out bigger.
Diagnosis and the first half hour of repair. Igniters, flame sensors and pressure switches are usually fixed on the first visit.
From$159
A 96% efficient gas furnace sized for your house, with the permit, venting, removal of the old unit and a 10 year parts and labour warranty.
From$5,200
Repairs start with a diagnosis and a refrigerant check. A new central air system includes the outdoor unit, the indoor coil, a pad and a new line set.
Repair from$159New system from $5,400
A cold-climate air-source heat pump that heats down to about −25°C and cools all summer. It can run on its own or alongside your gas furnace.
From$11,800
Supply and return ducts, registers and the furnace blower, cleaned with a truck-mounted vacuum. You get before and after photos.
From$389
A furnace tune-up in the fall, an AC tune-up in the spring, priority booking and 15% off repairs.
From$21/moCompare plans
Visits between 8 pm and 7 am, and on Sundays and holidays, add a $120 after-hours fee. We tell you on the phone first.
How a visit works
A person answers the phone, day or night. Booked visits get a two-hour arrival window, and we text you when the technician is on the way.
The technician tests the system, shows you what's wrong and writes up the price before any work starts.
Most repairs are done on the first visit. We run a full cycle with you watching and check the carbon monoxide reading.
Old parts leave with us, and you get a short report with photos by text message.
Thinking about a heat pump?
A cold-climate heat pump heats your house down to about −25°C and cools it all summer. Most of the ones we install in Peel and Halton work alongside the gas furnace, which takes over on the coldest nights.
Where we work
Our shop is in Mississauga, near Meadowvale. These are our usual arrival times for no-heat and no-cool calls.
30 to 50minutes
Meadowvale, Streetsville, Erin Mills, Port Credit and Malton
35 to 60minutes
Bramalea, Springdale, Mount Pleasant and Heart Lake
35 to 55minutes
Glen Abbey, Bronte, Old Oakville and Joshua Creek
35 to 55minutes
Old Milton, Timberlea, Beaty and Willmott
45 to 75minutes
Bolton, Caledon East, Caledon Village and Inglewood
30 to 50minutes
Islington, The Kingsway, Long Branch and Rexdale
Live in Halton Hills, Burlington or north Toronto? Call and ask. We book visits there when a technician is already nearby.
Maintenance plans
A tune-up catches most of the problems behind a no-heat call in January. Every plan visit ends with a written checklist and photos.
One visit for your furnace or your air conditioner.
$169one time
Paid after the visit
Both systems looked after, one visit each season.
$21a month
$252 a year, cancel any time
Everything in Two Seasons, plus the extras.
$34a month
$408 a year, cancel any time
Plans cover one furnace and one air conditioner or heat pump at one address. Parts are extra, and we always quote them before we install anything.
Reviews
4.7Average of the three reviews below, out of 5.
Our furnace quit at 11 at night in January with two kids in the house. The person on the phone walked me through checking the filter, then sent a technician who had it running by 1 am. The after-hours fee was explained before anyone drove over.
We got three quotes for a heat pump. Ember and Frost was the only company that measured the house and showed us the running costs both ways. They kept our furnace as backup, and the install crew left the basement cleaner than they found it.
The spring AC tune-up found a weak capacitor before it failed in July, which saved us a hot weekend. Booking took two tries because the online slots were full, but the office called back the same day.
Book a visit
Send us the basics and we'll call you back within one business hour to pick a time. If you have no heat or no cooling right now, please call (905) 555-0191 instead.
Questions
Something else on your mind? Call (905) 555-0191 and ask whoever picks up.
Often, yes, but they change. Federal, provincial and utility programs for heat pumps, insulation and smart thermostats open, change and close from year to year, and most need an energy assessment or paperwork from a licensed contractor. Before we quote, we check which programs are open for your home and equipment that month, and we fill in the contractor part of the forms. We never build a quote around a rebate we haven't confirmed.
It depends on your house, your ducts and what you pay for gas and electricity. A cold-climate heat pump heats and cools with one outdoor unit and keeps working down to about −25°C, but most homes in Peel and Halton keep a gas furnace as backup for the coldest nights. That setup is called dual fuel. If your furnace is less than 10 years old, replacing your air conditioner with a heat pump is often the simplest start. We show you the running costs both ways before you decide.
Check it once a month during heating and cooling season. A standard 1 inch filter usually needs changing every one to three months, and a 4 or 5 inch media filter every six to twelve months. Change it sooner if you have pets, a renovation going on or someone with allergies. A clogged filter makes the system work harder and can make the furnace shut itself off.
Yes. For new furnaces, air conditioners and heat pumps we offer monthly payments through a third-party lender, subject to credit approval. We write the monthly amount, the term and the total cost next to the cash price, so you can compare them side by side. You can pay the balance off early without a penalty.
Yes. Our no-heat and no-cool line at (905) 555-0191 is answered 24 hours a day, every day. Visits between 8 pm and 7 am, and on Sundays and holidays, have a $120 after-hours fee, and we tell you about it on the phone before we send anyone. If you smell gas, leave the house first and call 911 or your gas utility from outside.
Most furnace or air conditioner replacements take one day, and you'll have heat or cooling again before we leave. A heat pump takes one to two days, depending on where the outdoor unit goes and whether your electrical panel needs work. We handle the permit and book the inspection.